Frequently asked questions about Khalid Group

Khalid Group is a Dubai-based group of eight companies working in travel and visas, technology and systems, tourism and hospitality, and retail. Visitors usually arrive with the same practical questions: how a visa application is handled, how quickly a document is processed, which company to contact for a specific service, and whether the group works outside the UAE. This page collects the answers in one place so travellers, families and businesses can plan without a phone call.

The group's visa work is split between Zabeel Travel and Urgent Travel, which handle applications for more than sixty destinations including Schengen countries, the United Kingdom, the United States and Turkey, and UrgentEvisa, which runs online e-visa applications end to end. Technology enquiries go to Urgent System, which designs PBX and IP telephony, IT infrastructure and security systems for organisations across the Gulf and East Africa. Tourism, hospitality and retail enquiries are handled by Visit Kilifi, Zabeel Resort Kilifi, Zabeel Car Accessories and ODEG Philippines.

Whatever the question, the group answers through one door: a single WhatsApp number, one landline and one office in Al Rigga, Dubai. The answers below are written by the team that does the work, and the contact details sit at the bottom of every page if something is not covered here.